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DIRTY
glasses have been named the biggest bugbear of diners in the UK.
Luigi
Spotorno, expert table dresser and author of Luigi's Language of
Napkin Folding, asked 500 diners what annoyed them most about dining
in restaurants. Dirty glasses came top, with compulsory service
charges following closely behind.
The top five
bugbears in order, are:
1. Dirty
glasses
2. Compulsory
service charges
3.
Overfriendly waiting staff
4. People
talking loudly on other tables
5. Music
that's too loud
Luigi
Spotorno, says:
"I've
been in catering for 35 years and it's always the same things that
annoy diners in restaurants. All too often you go into a nice
restaurant for a meal and the experience is spoilt by dirty glasses
or crockery and a poorly laid out table. There's simply no excuse for
sloppy table presentation.
"Adding a
compulsory table charge also quite rightly annoyed diners. The
practice means that waiters and waitresses don't need to work their
hardest as their tip is guaranteed."
www.luigisnapkins.com
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