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Pastarazzi
Restaurant Wins National Excellence Award
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Chester's
Pastarazzi Restaurant has won the 2006 British Hospitality
Association award for Excellence in Customer Service at the Business
Excellence Awards in London recently. The Business Excellence Awards
are the cream of awards for the UK Hospitality industry and
Pastarazzi Restaurant is delighted to win against some stiff
competition from across the country.
Bob Cotton,
OBE, Chief Executive of the British Hospitality Association and
Chairman of The Best Practice Forum said;
"The
Business Excellence Awards celebrate the finest examples of business
excellence and are among the most prestigious and highly coveted in
the hospitality, leisure, travel and tourism industry. They are
awarded to UK businesses that have demonstrated their willingness to
adopt or adapt best practice in all aspects of their operation - so
raising their efficiency and their profitability. They show how
innovative business practice can achieve outstanding success.
The judges
looked for clarity of language, application of management skills and
knowledge, achievement of project objectives, realisation of benefits
and quality of customer service and client/supplier relationships. My
congratulations to Pastarazzi and all the winners"
Proprietor
Stephen Wundke, also Chairman of Chester Food and Drink Festival and
of The Restaurant Association of Chester & Cheshire said;
"We are
delighted to win, it is terrific recognition of the hard work of all
of our staff in this very competitive industry and it has been won
not just for Pastarazzi and our team of staff there, but for our
other restaurants, for Cheshire and for the hospitality industry in
the North West. Our hand held customer response device, Knowat is a
key component to our win and we plan to duplicate this system
throughout the city, county and region as we raise standards of the
food and drink offer available to visitors.
Thanks go to
Visit Chester and Cheshire who have helped us develop the Knowat
product with support from the Rural Recovery Fund. We now have over
3000 responses from our customers telling us about their experience
in our restaurant and as a result have the most accurate daily
information on both the level of product we provide and the service
that accompanies it."
Pastarazzi
Ristorante opened 10 years ago in October 1995. The first of the new
wave of restaurants in Chester before the days of pavement
cafés, it is still the standard for all independent
restaurants interested in quality dining and undisputedly Chester's
number one Brasserie restaurant.
Pastarazzi is
the place to see and be seen. Diners have included Gary Rhodes, Jamie
& Louise Rednapp, Ken Hom, Les Dennis, Amanda Holden, Dennis
Waterman, Danny Murphy, Michael Owen, Ken Bates, Kevin Kennedy and
Barry McGuigan.
Formerly a
gothic styled bank building, Pastarazzi Ristorante is in one of the
prime spots overlooking the racecourse in Chester and is listed grade
two. Its elegant bar upstairs serves drinks and lighter bites during
the day with views across Chester to the Welsh hills. Because of
tight planning controls the kitchens have limited fridge space with
just enough ingredients to provide dishes for a full restaurant for
one day. This and the fact that the restaurant prepares over 150,000
dishes a year, means it can buy the very best ingredients from the
best suppliers, all traceable to their original source.
The current
menu features over 64 dishes, prepared freshly every single day of
the week, more than any other restaurant in Chester and with a wide
range of prices to suit every pocket. The extensive wine list has
over 70 wines from all over the World.
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