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London's restaurant sector seems to be showing signs of growth in
time for the first ever London Restaurant Festival (8-13 October),
however, the still-felt chill of the recession calls for increased
support for the Capital's restaurants. That's the message according
to Business Link in London's monthly Restaurant Barometer - an online
poll of more than 200 restaurants in the Capital gauging how they are
faring in the current economic climate.
As part of a new industry engagement programme, Business Link in
London has partnered with some of London's top hospitality experts:
Visit London, The British Hospitality Association, Top Table, Hardens
Guide, and Service Science to produce the latest Restaurant Barometer
and provide enhanced support for London's restaurants.
Encouragingly, the September barometer results showed resilience and
signs of growth from London's restaurants during what still proves to
be a tough economic time. The end of the summer holiday period and
fine weather saw a boost in trade for many restaurants. Compared to
August, customer numbers were up for 46% of restaurants, a quarter
saw customer spend increase, and a total of 48% of restaurants
reported a rise in profits.
However, when compared with the same time last year before the full
impact of the recession had taken hold, the business environment
remains fragile. Approximately half (53%) reported a decrease in
their profits, customer numbers (49%) and in customer spend (44%).
Ashley de Safrin, Business Adviser for the Hospitality Sector, at
Business Link in London, said: "It's encouraging to see that
nearly half of our respondents are recording an increase in profits
compared to August."
"These results show that the restaurant sector continues to
remain resilient in the face of the economic climate with 75% of
respondents remaining profitable in this time.
"The recession continues to affect the industry however,
particularly in areas such as customer spend. Customers remain
cautious and the majority are opting for tap water with many seeking
special offers and promotions."
"To maintain growth levels and keep the results improving, it is
essential that people get behind the restaurant sector as much as
possible, which is why we have partnered with hospitality experts to
provide increased support."
Ashley has two key pieces of advice to help restaurants continue to
manage through the recession.
"Restaurateurs should be watching costs very closely. They
should be exercising a great deal of caution in their forecasting
over the next six months and doing as much marketing as possible. The
poll found that only half of the respondents have a website.
Developing a website and enabling people to make bookings online are
vital tools to help restaurants succeed. Events such as London's
Restaurant Festival are also great ways to garner local support for
the industry and market a business."
Sally Chatterjee, Interim CEO Visit London said: "This has been
a tough year across the tourism industry however, with positive
initiatives like the London Restaurant Festival we are hoping to
generate a buzz about London's restaurant scene. London's reputation
for good food is growing year on year and with 49 Michelin Stared
restaurants and world famous chefs we believe that our food scene is
a strong pull for visitors to the capital."
Ashley urges restaurants to continue to use the poll on a monthly
basis as an extremely useful measuring tool.
"In the current climate, the restaurant barometer proves to be
particularly valuable. It provides insightful information into the
ups and downs in the sector and enables restaurants to compare
themselves to other businesses.
"London's restaurants are proving to continue to grow, however
conditions remain harsh in the general economy and restaurants are
feeling the effects of rising rents, and careful customer spending.
It remains crucial that businesses monitor how they are doing
compared to others so they can keep turning the tables and serving up
better profits for their business."
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